Terms of Service

Please read these terms carefully before using our website or services.

Last Updated: January 28, 2026

1. Acceptance of Terms

Welcome to Cool Transport LLC. By accessing or using our website at https://cooltransport.biz or engaging our transportation and logistics services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you and Cool Transport LLC ("Company," "we," "our," or "us") governing your use of our website and services.

2. Description of Service

Cool Transport LLC provides freight transportation, logistics management, warehousing, and related services to commercial and private clients throughout the United States. Our services include:

  • Full truckload (FTL) and less-than-truckload (LTL) freight transportation
  • Logistics and supply chain management solutions
  • Express and time-sensitive delivery services
  • Warehousing and distribution services
  • Freight consultation and shipping coordination

Specific service terms, pricing, and conditions are outlined in individual service agreements, quotes, and bills of lading provided to clients.

3. Eligibility

To use our services, you must:

  • Be at least 18 years of age or have legal authority to enter into binding agreements
  • Have the legal capacity to contract under applicable law
  • Provide accurate, current, and complete information when requesting services or creating an account
  • Maintain and update your information as necessary to keep it accurate

If you are using our services on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms.

4. User Responsibilities

When using our website or services, you agree to:

  • Provide accurate and complete information for all shipments and service requests
  • Ensure that all cargo is properly packaged, labeled, and documented
  • Declare the nature, value, and any hazardous characteristics of shipped goods
  • Obtain all necessary permits, licenses, and authorizations for your shipments
  • Pay all applicable fees, charges, and taxes in a timely manner
  • Comply with all applicable laws, regulations, and industry standards
  • Not use our services for illegal purposes or to transport illegal goods
  • Not interfere with or disrupt our operations, systems, or services

5. Prohibited Uses

You may not use our website or services:

  • For any unlawful purpose or in violation of any laws or regulations
  • To transport hazardous, illegal, stolen, contraband, or prohibited materials
  • To infringe upon the intellectual property or privacy rights of others
  • To transmit viruses, malware, or other harmful code
  • To engage in fraud, deception, or misrepresentation
  • To interfere with security features or circumvent access controls
  • To collect personal information about other users without consent
  • To spam, harass, abuse, or harm other users or our employees

6. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of Cool Transport LLC or our licensors and is protected by United States and international intellectual property laws.

You may not:

  • Reproduce, modify, or distribute our content without written permission
  • Use our trademarks, logos, or branding without authorization
  • Create derivative works based on our proprietary materials
  • Remove or alter any copyright, trademark, or proprietary notices

7. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties regarding accuracy, reliability, or completeness of content
  • Warranties that our website will be uninterrupted, error-free, or secure
  • Warranties regarding the correction of defects or errors

We do not guarantee specific delivery times, results, or outcomes. Service performance may be affected by factors beyond our control, including weather, traffic, regulatory requirements, and force majeure events.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COOL TRANSPORT LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use our website or services
  • Any errors, omissions, or inaccuracies in content
  • Unauthorized access to or alteration of your data
  • Third-party conduct or content on our website
  • Any other matter relating to our website or services

Our total liability for any claim arising from these Terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim, or $1,000, whichever is less. Some jurisdictions do not allow certain limitations, so these may not apply to you.

9. Third-Party Services and Links

Our website may contain links to third-party websites or services that are not owned or controlled by Cool Transport LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites.

We strongly encourage you to review the terms and privacy policies of any third-party websites you visit. Our linking to third-party sites does not imply endorsement or affiliation.

10. Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Non-payment of fees or charges
  • Disruption of our operations or services

Upon termination, your right to use our website and services ceases immediately. Provisions that by their nature should survive termination shall remain in effect.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved exclusively in the state or federal courts located in Duval County, Florida.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our website or services after such changes constitutes acceptance of the modified Terms.

We encourage you to review these Terms periodically. If you do not agree to the modified Terms, you must discontinue use of our website and services.

13. Contact Information

If you have questions about these Terms of Service, please contact us:

Cool Transport LLC
5650 Witten Rd
Jacksonville, FL 32254
United States

Email: info@cooltransport.biz

Phone: +1 501-256-4060

Website: https://cooltransport.biz